Monday, 26 June 2017

Day 26: Overall reflections on NLS8.

It's been a day since NLS8 ended, and my head is still spinning with the ideas that we've been exploring over the weekend. That probably means it's been a good event. :)

Whilst there was a broad range of topics explored, some recurring messages stood out, and whilst some of them are hardly new ideas, they still act as an important reminder to me as I go back to work tomorrow...

Do something - Don't wait for somebody else to do it. Take the plunge and say Yes. You are your own best champion. You are the CEO of your own career. Don't worry about being perfect - you're fine the way you are. Be curious, and try new things.

Create - Whether it's playing with new technology, tapping into your own passion to find new approaches to delivering training / services, or allowing collections to captivate and inspire your imagination, and the imagination of those who come to the library, to create new things and tell new stories.

Collaborate - Don't do it alone, do it together. Colleagues will sanity-check your "brain farts" and help you through lonely times. As a librarian, don't ask "How can I help you?" but instead ask, "What are you doing, and can I be a part of it?" Become community activists - your job is not to inform communities, but to improve communities. Be seen in the workplace, and share your knowledge and successes with them. Have coffee dates - exchange knowledge, skills, experiences - and be open to saying yes to new projects.

Listen - To your clients and communities. Again,  be curious. Ask them what they need. Ask them to tell you their stories. Pay attention to who your clients are, even if it means changing the way you dress to make them more comfortable and open up to you. Remember that they are human - pay attention to what they are doing, and what their goals are, so that your service is more than just a transaction, but a collaboration - you becomes weavers of community understanding by connecting communities with conversations.

Be Global - The world doesn't stop at the doors of your library, or your sector, or your country's borders. We are a world-wide professional community, and the more we connect, the greater our understanding and awareness of the diversity in our society, the challenges that are faced by our peers around the world, and the ways in which the global socio-political climate can affect us in the services and products we deliver.

Reflect - Whether it's recording PD, or developing training, it's important to take the time to reflect on what you're learning and how these lessons learnt can be applied in your work.

In terms of my own work, I'm still relatively new in my current role, and so most of my time has been preoccupied in understanding and staying on top of workflows. As such, my experience of the role has been predominantly focused on providing access and delivery in terms of technical procedures and transactions. Attending NLS8 has reminded me that I need to allow myself the time to step back from the task from time to time, and look past the procedures and instructions - to see the people who are at the receiving end of our service, and connect with them and whatever creative ventures they are undergoing. To appreciate how our collections not only inform them, but captivates their imagination, transports them to another time, brings deeper understanding to human relationships, and connects them with their communities of the past, present and future. These are what it means to be preserving our nation's collective memory - not just merely collecting materials and providing access to them - but facilitating the development of knowledge, understanding and meaning, sharing our stories, and creating new stories - with the ultimate purpose of improving our communities.

That's what being a librarian means to me, and it's what motivates me in this industry.